The Manager is responsible for overseeing the organization’s IT infrastructure environment, including networks, servers, cloud platforms (Microsoft Azure), data centres, and security infrastructure. The role is accountable for ensuring the availability, reliability, performance, and security of infrastructure services while driving operational excellence, ITSM governance, vendor management, and continuous service improvement initiatives.

ROLES & RESPONSIBILITIES

Infrastructure & Operations Management

• Manage and maintain enterprise network infrastructure including LAN, WAN, VPN, SD-WAN, servers, virtualization platforms, enterprise storage systems, and Microsoft Azure environments to ensure availability, performance, scalability, and security.
• Monitor, support, and troubleshoot Azure services including virtual machines, networking, storage, backup, and disaster recovery solutions.
• Configure and maintain firewall and security ap...