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🥝 Manager of Process Improvement Capital One
Capital One Canada | toronto, Canada | Posted June 18, 2026
Job Description
Shape the future of banking as a Manager of Process Improvement at Capital One Canada in Toronto. Lead a talented team and employ data-driven techniques to optimize process performance.
You will utilize over 5 years of experience in project or risk management to enhance business efficiencies. This position demands strong stakeholder engagement and extraordinary communication skills to influence strategic outcomes across various business units. Your impact will be measured through successful risk management and the execution of comprehensive governance activities.
Key Responsibilities:
• Inspire team towards continuous improvement in processes
• Analyze complex findings and translate into narratives
• Employ data analytics to identify and solve issues
• Support collaboration with product and compliance teams
• Govern Business Continuity Planning for critical operations
Requirements:
• Minimum 5 years in process management or related fields
• Experience in a...