Description
Compliance and Control – main gate keeper to ensure scripts and customer journey set up are correct before going live.
Revenue Optimization – liaison person to understand business requirements, facilitate effective collaboration with biz, review pre and post camp analysis for continuous improvements. Product specialist –Master the business. Design and implement continuous training curriculum for the team. Lead Transformation – transform current team from general analysts to product specialists who can handle complex business problems and improve first call resolution.
Functional
Product Mastery and Strategy
Deep dive into our Unsecured Lending products to understand how the business is run.
Identify gaps in current workflow and implement smarter and faster ways to achieve business goals through dat...