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🥝 Manager, Sales Operations - B2B

Pottery Barn | New York, United States | Posted June 16, 2026

Job Description

Overview of the role


The Manager, Business Sales Operations role is an integral support partner for the regional B2B Sales
team. This role is responsible for providing hands-on operational project management while
working closely with cross-functional teams including Sourcing, Inventory/Planning, Logistics,
and Care Center Support Teams throughout a project lifecycle.

Responsibilities

  • Partner with regional account executives as operational support in their territory-specific pipeline of strategic account business.

  • Manage large strategic B2B projects - work cross-functionally to prepare the bid/project RFPs, create project plan, address any specific unique project needs, and pass off to call
    center support team for execution.

  • Manage project status in partnership with call center support team and logistics team -
    quoting, quote revisions, payments, keying orders and managing playbook.

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