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🥝 Manager - Service
Scicom | Kuala Lumpur, Malaysia | Posted June 05, 2026
Job Description
Job Description Responsibilities of the Role:
Implement and test standard to complex voice, signaling, messaging and mobile data service solutions meeting customer demands (service activation). Participate in the network maintenance activities (Software upgrade, migrations) and handle network alarms till the fix (network repair), sometime in collaboration with the network vendor. To implement and test standard to complex Signaling, messaging and mobile data service solutions meeting customer demands. You are the subject matter expert on all Signaling, Messaging and mobile IP products and services. You must be capable of working independently as well as taking directions to accomplish both short term and long-term objectives. In depth OSI layer stack, data network knowledge is required for this position. Work closely with customers and internal resources to effectively manage customer expectations and satisfaction.