Responsibilities: Coordinating daily management operations Ensures a safe, secure and legal work environment. Develops personal growth opportunities Responsible for meeting customer expectations in terms of quality, production, and delivery. Responding efficiently and accurately to customer complaints Organize and supervise shifts Appraise staff performance and provide feedback to improve productivity Able to work night shift Requirements: Proven work experience or similar role Proven customer service experience as a manager Strong leadership, motivational and people skills Acute financial management skills