Oversee and provide leadership and expertise to ensure the implementation of best practices with regard to the operations of ATA's General Services, Procurement, Human Resources, and Information Technology services. Guide the adoption of best communications programs and plans to establish appropriate internal and external communication infrastructure and support the development and maintenance of a consistently favourable image for ATA. Lead the planning processes to ensure the provision of sustainable and quality services with regard to the transportation, security, warehousing, catering, landscaping, maintenance and procurement services to meet the current and future requirements of ATA.