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🥝 Managing Director, Head of Cardmember Access & Experiences, US Consumer Cards

Citigroup | New York, United States | Posted June 24, 2026

Job Description

The MD, Cardmember Access and Experiences is responsible for designing and delivering experiences, perks and privileges for Citi cardmembers that differentiate Citi products and drive customer acquisition, engagement, and profitability. This role will provide strategic thought leadership and work closely with the Cards Products and Travel & Rewards teams in redefining key verticals like Travel , Dining, Entertainment, Lifestyle and other categories to ensure that the loyalty and benefit ecosystem is aligned to product strategy, positioning and economics to create competitive advantage.

The leader will be expected to have in-depth knowledge of the credit card industry and direct competitors' value propositions. The successful candidate must bring a combination of strategic and execution skills and expected to articulate Citi’s strategic priorities in this space, garnering support, buy-in from key stakeholders and be accountable for the customer experience and economics assoc...

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