Job Title: Customer Support Executive (Entry Level) – Mandarin & Cantonese Speaker
We are currently seeking enthusiastic and customer-focused individuals to join our team as Customer Support Executives . This is a great opportunity for fresh graduates and entry-level candidates who are looking to start their career in customer service.
Key Responsibilities:
Provide professional customer support via phone, email, and chat
Handle customer inquiries, complaints, and service requests efficiently
Resolve customer issues in a timely and professional manner
Maintain accurate records of customer interactions in the system
Ensure high levels of customer satisfaction at all times
Collaborate with internal teams when escalation is required
Requirements:
Candidate must be able to communicate both in Mandarin & Cantonese
Fresh graduates are welcome to apply
Strong communication and interpersonal skills
Basic computer literacy
Customer-oriented...