Responsibilities

• Timely handling of client service requests within a 24-hour period.
• Sending letters and/or emails to our insureds and CISs in a timely and professional manner.
• Answering telephone calls and handling or forwarding same in a professional manner.
• Collection, processing and forwarding of cheques and credit card payments to our accounting department in a timely manner.
• Prepares, distributes and manages invoices on a timely basis.
• Assists with communication with providers as directed.
• Monitors and orders office supplies as necessary.
• Provides additional office support as required.

Qualifications

• 3-5 years insurance industry or insurance brokerage experience.
• Previous customer service experience.
• Data entry and word processing skills.

Benefits

Here are a few ways how: You get to work from the office and at home, so you can man...