Job Overview

Second‑In‑Command (2IC) – Full‑time role leading the Cosmetica Takapuna store in NewZealand.

Responsibilities

• Support the Store Manager in delivering exceptional customer experience.
• Lead from the front and drive store success through ongoing training, mentoring and timely feedback.
• Engage and motivate the team to meet KPIs and uphold the company values.

Qualifications & Requirements

• Prior experience managing a large‑format retail environment with a focus on inspiring and educating large teams.
• Previous coaching and mentoring experience focused on team member development.
• A true passion for exceptional customer service, going above and beyond to create memorable retail moments.
• Genuine care for people and a commitment to delivering the best possible team member experience.
• First 90 days of employment will be subject to a trial period if you have never worke...