Summary The Advanced Medical Support Assistant serves in an advanced administrative scheduling role, providing high-level support as a pivotal member of the Mental Health Integrated Clinical Community (MH ICC) at the St. Cloud VA Health Care System. Responsibilities The incumbent provides both routine and specialized administrative support to an interdisciplinary team that may include, but is not limited to, Physicians, Nurse Practitioners, Psychologists, Social Workers, Registered Nurses, Licensed Practical Nurses, Health Technicians, and other healthcare professionals. The AMSA serves as the initial administrative point of contact for Veterans, families, visitors, and clinical staff, managing complex patient interactions with professionalism and accuracy. Communication - Demonstrates excellent interpersonal skills, handling conflict or differing viewpoints in a diplomatic manner. - Demonstrates positive people skills reflecting caring, service orientation, professionalism, understand...