Member Financial Solutions

Phoenix, AZ | Start Date: June 22, 2026 · Pay Rate: $20.85/hour

Work Schedule & Onsite Requirements
Training Period

+ Monday–Friday, 8:00 AM – 4:30 PM Mountain Time

+ Required on-site for the full first week

After Training

+ Shift: 12:30 PM – 9:00 PM Eastern Time (10:30 AM – 7:00 PM MT, or 9:30 AM – 6:00 PM MT depending on daylight saving time)

+ Primarily remote with onsite up to one week per quarter

+ Overtime available based on business demand

About the Role
TEKsystems is hiring Delinquency Control Counselors to support a Fortune 100 Financial Institution. Working in a fast-paced call center environment, you'll handle both outbound and inbound calls focused on early-stage delinquency (1–30 days past due) — a stage that does not impact member credit scores. The goal is to help members resolve delinquency early through effective communication, financial counseling, and ...