Job Description
Member Service Representative
Credit Union | On-Site
Locations:
+ Comstock Park, MI
+ Rockford, MI (within 10 miles of Comstock Park)
Pay Rate: $18.00/hour
Openings: 2 total (1 per location)
Schedule:
Monday – Friday, 8:45 AM – 5:15 PM
No weekends required!
Interview Date: May 27, 2026
Start Date: June 8, 2026
Position Overview
The Member Service Representative plays a key role in delivering an exceptional branch experience. This position is responsible for providing accurate, efficient, and friendly service to members, assisting with routine transactions, and educating members on credit union products and services.
Key Responsibilities
+ Accurately process member transactions using the CBX system
+ Deliver friendly, professional, and solution-focused support to member inquiries
+ Educate members on products and services, including loans, business accounts, and fiduciary accounts
+ Handle ca...