Piper Companies is seeking a Member Services Associate to support a growing organization within the financial services and insurance sector for a permanent onsite role based in Durham, NC. The Member Services Associate will assist with day‑to‑day client interactions, administrative support, and process coordination to ensure a smooth operational workflow for a rapidly expanding team.

Responsibilities of the Member Services Associate include:

· Handle incoming client calls and deliver high‑quality customer support across various operational needs.

· Maintain accurate records and perform detailed data entry to ensure internal systems remain up to date.

· Collaborate with team members to resolve customer inquiries and escalate more complex issues as needed.

· Participate in internal process updates and contribute to improving service efficiency.

· Support cross‑functional administrative duties to keep daily operatio...