Job Title: Mental Health Support Counselor (Remote - PH)
Department: Human Resources
Location: Remote (Work from Home, Philippines)
Shift: 5 PM - 2 AM (Manila Time) or 2 AM 11 AM
Employment Type: Full-Time
The Mental Health Support Counselor serves as the primary internal mental health support resource for Optimizers’ Virtual Assistants and internal team members. This role provides confidential, short-term mental health support, promotes emotional well-being, and helps employees manage stress, burnout, and workplace-related challenges in a remote, multicultural environment.
This position operates within clearly defined professional boundaries, focusing on support, early intervention, and referrals rather than long-term clinical treatment.
You will report directly to the HR Head and collaborate closely with the HR and Client Success teams.