🌿 Back to all jobs

🥝 MERCHANT STORE EXCELLENCE MANAGER

Global Blue | Osaka, Japan | Posted June 06, 2026

Job Description

  • Proactive development and management of business relationships at store level to deliver and achieve mutual reach of opportunities
  • Accurate account management delivering the performance objectives:
  • First / ongoing training
  • Maximize TFS business (IR and RR management) +other KPI’s like MCC + Payment target + Tokenization + Fast Refund
  • Maximize DCC business (Hit Rate management)
  • Business Statistics analysis, presentation, discussion and action
  • Action plans and store visits in line with company segmentation model
  • Achieve sales targets taking corrective action when result materially deviates from expected
  • Improve merchant’s knowledge and expertise with our services by providing trainings to merchant’s staff
  • Guarantee the optimal execution of in-store promotional plans and activities, according to the defined plan
  • Offer intensive support including product instructions
  • Constant communication with merc...
  • Apply for This Position

    Submit Application