Overview

CSR Marikina/Makati/Mezza/ – Seasonal Retail Account

Join our Seasonal Retail team and help customers during the busy retail period!

We’re looking for energetic and customer-focused individuals who can deliver excellent service while assisting shoppers with orders, returns, and product inquiries.

Responsibilities

• Help customers during the busy retail period.
• Assist shoppers with orders, returns, and product inquiries.

Qualifications

• At least 6 months of customer service or retail experience (BPO or e-commerce experience preferred).
• Excellent English communication skills (both written and verbal).
• Strong problem-solving and multitasking abilities.
• Proficient in navigating multiple systems and tools.
• Amenable to shifting schedules, weekends, and holidays.
• High school graduate or equivalent; college level or degree holder preferred.
• Must be ...