Team Management of a 24x7 International Voice BPO environment Lead the team independently and drive process KPI in line with management requirements Work closely with client managers and drive business outcomes in customer service Create customer value by enriching and innovating business processes Stay focussed and drive CSAT and NPS aggressively Requirements Startup Culture tolerant Excellent Communication and Governance skills Aggressive, go-getter Independent and works with minimal supervision Innovative


Startup Culture tolerant Excellent Communication and Governance skills Aggressive, go-getter Independent and works with minimal supervision Innovative