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🥝 MI PETCT Customer Support Engineer
United Imaging Healthcare - SEA | Jakarta, Indonesia | Posted June 03, 2026
Job Description
Key Responsibilities:
- Install and commission UIH diagnostic imaging equipment within the assigned product portfolio at customer sites.
- Collaborate closely with the Customer Care Center at both regional and headquarters levels to perform troubleshooting, preventive and corrective maintenance, and system upgrades for designated product modalities, under supervision.
- Participate in service training programs and work toward obtaining the UIH Professional Certification to continuously enhance technical expertise and customer support capabilities.
- Escalate issues in a timely manner when customer satisfaction or service quality may be impacted, ensuring compliance with contractual and service-level obligations.
- Perform additional duties as assigned by supervisors.
Qualification Requirements:
- Technical associate’s degree or above;
- Familiar with the principle and structure o...