Collaborative Services Analyst

Position Description

Purpose

The Collaborative Services Analyst is responsible for managing, maintaining, and optimizing an enterprise Microsoft 365 environment while providing technical support and guidance to end users. This role ensures the security, availability, and effective use of Microsoft 365 services, including Exchange Online, SharePoint Online, Teams, OneDrive, and Entra ID. The position combines hands-on platform administration with user support, compliance oversight, and project-based implementation work.

Focus & Scope

Essential Duties and Responsibilities