Locations : Dubai | Riyadh
The Middle East IT Service Manager is the face of in a key market for BCG. Spanning Dubai, Riyadh, Doha, Abu Dhabi, and Kuwait, this role is not a back‑office function: it is the primary connection between a demanding regional business and the global IT organisation. Local business leadership knows this person by name, calls them first, and relies on them to make technology work.
The role sits at the intersection of the local business and the IT function. It owns regional IT service delivery end to end, manages senior stakeholder relationships, feeds office demand and business feedback into the IT organisation, and ensures that what is built and delivered globally actually works for the Middle East. The person in this role represents the business to IT, and IT to the business.
In practice, this means running a tight operation, governing vendors and contracts with discipline, driving a sustained shift tow...