Minor Works Scheduler - Nottingham - Risley

Job Purpose

To efficiently and profitably schedule and dispatch Minor Works Engineers on behalf of Mitie Fire and Security in order to complete Minor works and on occasion corrective and preventative maintenance visits in line with customer requirements and industry standards. Requires excellent customer service skills with excellent attention to detail and the ability to work well under pressure. The role requires a proactive approach and excellent personal interaction with all departments within the business supporting our Customer Charter.

Key Responsibilities

* Work closely with your manager and support the National Account Managers to meet customer expectations.

* Attend ad hoc meetings with key clients over the phone to enhance both internal & external working relationships to ensure a clear understanding of how we work.

* Completing the Regional Schedulers checklist on a daily basis m...