Package Description: Reports to : Head of IT Salary - Grade 4.2 -£31,592 Hours of work - 37.5 hours - Monday Friday - 8am - 5.30pm Role overview The Engage MIS, and associated systems, play a pivotal role in the day-to-day management of school activities, from pupil and parent data capture through to pupil and teacher timetables, task assignment, reporting, and assessment. As MIS Officer, you will promote and support the effectiveness and availability of the various systems. You will work closely with stakeholders across the school in a support and guidance capacity, and also promote and deliver change through a process of review and continuous improvement. Key Responsibilities Provide support for all MIS platforms managed and maintained by the MIS and IT teams and you will have a good level of understanding of all of them to fulfil requests and resolve incidents. Manage help desk requests to diagnose incidents, initiate remedial actions and resolve to the agreed targets and levels of ...