JD – Mortgage Specialist Job Descriptions

• Promote mortgage products to potential customers
• Constantly identify new sales strategies and approach to increase individual and team achievements i.e. prospecting through telesales & mobile sales activities which include cold-callings, attending sales launches / roadshows, referrals & enquiries etc.
• Participate, plan and support sales activities i.e. marketing visitation / appointment, sales presentations on mortgage and other consumer products.
• Ensure applications forms are duly completed prior to submission.
• Ensure best sales practice and deliver excellent customer service.
• Ensure all customers enquiries and complaints are handled promptly and efficiently.
• Ensure no misrepresentation of product features, pricing, promotions and processes

Job Requirements

• Minimum SPM qualification with credit in BM, English and Mathematics
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