MOTORCYCLE SERVICE ADVISOR

Location: Cheltenham
Salary: £30,000 - £34,000 + Bonus + Benefits

OVERVIEW

An established motorcycle retailer is seeking a customer-focused Motorcycle Service Advisor to join its busy aftersales team in Cheltenham.

This is an excellent opportunity for an experienced Service Advisor or strong customer service professional with a passion for motorcycles to work in a specialist dealership environment. The successful candidate will act as the key link between customers and the workshop, ensuring a smooth, efficient and high-quality service experience.

KEY RESPONSIBILITIES

• Welcome customers and manage all service, repair and maintenance enquiries.

• Accurately capture customer concerns and create detailed workshop job cards.

• Liaise with Technicians regarding diagnosis, progress and repair requirements.

• Keep customers updated throughout the service process in a clear and timely manner.

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