MRO Systems Support Specialist

Company:

Boeing Defence United Kingdom Limited

The MRO System Support Specialist will support day-to-day users of the MRO system by providing first-line assistance, troubleshooting basic issues, and helping maintain data accuracy and process compliance.

Working under the guidance of the senior support lead, this role will build knowledge of aircraft MRO practices, military parts management, and system operations, while supporting the existing MRO system assisting with the move to Siemens Opcenter in future.

Position Responsibilities:

Provide first-line support to end users of the MRO system.

Log, track, and follow up on user issues, questions, and service requests.

Assist in maintaining accurate system data related to maintenance activities, parts, and records.

Support users in understanding system processes and standard workflows.

Help ensure MRO system entries align with approved m...