Enhance customer experiences at Neelands as a Support Technician, focusing on Kalder monitoring systems. This is a full-time contract position involving training, support, and customer engagement across North America. The Support Technician will work closely with customers and internal teams to facilitate understanding and adoption of monitoring applications. Your role includes delivering training, organizing documentation, and analyzing customer interaction data to identify areas for improvement. Regular travel may be required to provide on-site training and support.