Duties and Responsibilities

System Enhancement & Continuous Improvement 

• Optimization : Support enhancements, optimizations, and process refinements for completed NetSuite projects to ensure sustained business alignment and operational efficiency. 

• Business Impact : Deliver system enhancements and integration solutions that quantifiably reduce manual work hours, eliminate process bottlenecks, and improve fulfillment times within the operational ecosystem. 

• Adoption : Drive feature adoption rates by ensuring system updates are practical, user-friendly, and well-received by internal users post-launch. 

Functional Consulting & Backlog Management 

• Requirement Gathering : Gather business requirements and address issues to meet departmental needs. 

• Backlog Health : Continuously maintain a prioritized, refined, and documented product/enhancement backlog, ensurin...