Team Structure

Reporting directly to the IT Controller, this role involves leading a team of 4 IT professionals and ensuring the seamless operation of the retail IT ecosystem.

Job Scope

1. Infrastructure & Network Planning and Management
   • Design and implement IT infrastructure strategies to support retail operations and corporate initiatives.
   • Manage the physical and virtual environments, including servers, storage systems, and networking components.
   • Implement monitoring tools to track performance, availability, and security of networks and infrastructure.
   • Generate regular reports on key metrics for management review, identifying trends and areas for improvement.
   • Ensure optimal configuration, performance, and maintenance of network equipment such as routers, switches, firewalls, and wireless access points.
2. Support for Retail Operations
   • Provide end-to-end ...