Monitoring all the data center, corporate, delivery and retail devices as well as critical links using SolarWinds.

Troubleshooting of network issues related to data center and retail

Following-up with vendors

Joining HPI calls to perform at least 1st level of troubleshooting

Attending all the internal and client meetings and represent network team

Preparing daily reports and share to defined set of people

Following process properly while working on any change .