As an Operations Center Technician (NOC II) at Greystar, you will be responsible for monitoring, maintaining, and improving the health, performance, and security of our network and server infrastructure. This role is critical to ensuring stable operations, proactive issue detection, accurate documentation, and timely incident resolution in a 24x7 operational environment.

Key Skills & Expectations

• Solid understanding of Networking and Server administration
• Strong experience in Core Infrastructure Monitoring and proactive alert handling
• Proven expertise in ticket analysis, root cause identification, and documentation
• Awareness of Production vs Dev environments, workflows, and change/approval processes
• Good knowledge of patch windows, maintenance...