Essential Job Functions

- Drive Customer satisfaction through proactive communication and commitment to resolving Customers' issues/problems expediently.

- Perform preventive and corrective maintenance required on related product lines in a safe and efficient manner. This includes disassembling, replacing, or repairing defective network connections; rewiring or reassembling as required.

- Install network equipment and cable management as directed by the installation and team leaders.

- Label, move, or install network cabling, modules, or other equipment as directed by team leads.

- Troubleshoot, repair, and/or modify copper and fiber-optic network connections as directed by team leaders.

- Utilize technology (smartphones, computers, and related software and applications) to perform administrative duties as assigned to ensure effective planning, utilization, and required document completion.
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