Core Responsibilities & Deliverables

Manage internal ICTsystems,network infrastructure & associated services to support secure & efficient operation of theCorporate IT & Operational Technology (OT) networks in our datacentre facilities & office locations.

• Support the installation, commissioning & testing of new network hardware & software.
• Own the identification, resolution & escalation of technical issues across network hardware & software.
• Evaluate, validate & implement critical vendor updates to network infrastructure.
• Deliver responsive on-site support to network users, ensuring minimal disruption to operations.
• Manage & prioritise internal service requests, escalating to the Network Operations Manager where necessary.
• Develop, prepare & govern IT change control documentation in collaboration with key stakeholders.
• Monitor & analyse device security & event logs to proactively identify risks, i...