Job Description
## Network Infrastructure Operations LeadApplylocations: Rockwell Business Center Sheridan North Towertime type: Full timeposted on: Posted 4 Days Agojob requisition id: JR ## Unleash your energy within! Be a part of the EDC Team!• Ensure proactive monitoring and timely resolution of network alerts and performance issues • Oversee patching, firmware upgrades, and configuration backups of network appliances • Manage daily network health reports and escalate unresolved issues • Coordinate with vendors and service providers for WAN circuit issues and infrastructure support • Review change requests, risk assessments, and document change implementation • Mentor Specialists and Analysts, reviewing troubleshooting techniques and SOP compliance • Support after-office emergency response and critical incident resolution • Participate in security reviews, technical audits, and compliance reporting • Validate support coverage, on-call rotations, and ticket queue monitoring • Lead ...