Your background

You bring expertise in supporting network infrastructure, with a strong focus on managing and resolving incidents that impact business operations. In this role, you will take the lead in triaging critical incidents, ensuring rapid detection, response, and recovery. As the key focal point for network stability, you will drive restoration efforts across teams—regardless of where the root cause originates.

• Shift A: Sunday to Wednesday
• Shift B: Wednesday to Saturday

Note: Alternating Wednesdays are scheduled off depending on the assigned shift.

The Specialist is responsible for supporting and managing core networking technologies, including routing, switching, business-to-business connectivity, and emerging solutions such as Software Defined Networking (SDN) not limited to SD‑WAN, and network virtualizati...