Novotel & Adagio Premium Dubai Al Barsha is seeking a highly skilled and motivated Night Manager to join our team. As the Night Manager you will play a crucial role in ensuring the smooth operation of our hotel during night hours providing exceptional guest experiences and maintaining the highest standards of service and safety.
Responsibilities - Oversee all aspects of hotel operations during night shifts including front desk, housekeeping and security
- Conduct night audit procedures and maintain accurate financial records
- Manage and motivate the night shift team ensuring optimal performance and adherence to company standards
- Handle guest inquiries, concerns and special requests promptly and professionally
- Make critical decisions independently to resolve issues and maintain guest satisfaction
- Implement and enforce safety and security protocols during night hours
- Collaborate with other departments to ensu...