Night Porter
Rate of pay / Hours: Generous Company Benefits, Training & Development
Under 18's rate: £10.85 per hour
Contract Type: Nights, 16 hours a week
Location: Malmaison Birmingham
The Night Porter is instrumental in overseeing the running of the hotel from sundown to sunrise. This hands‑on role manages guest expectations and ensures the brand standards are maintained.
Responsibilities
- Take responsibility for the Food & Beverage Department during the night.
- Welcome guests to the hotel in a friendly and helpful manner.
- Ensure public areas are kept immaculate by cleaning and preparing meeting and event spaces for the next day.
- Assist guests with their luggage.
- Deal with any enquiries and provide assistance.
- Carry out nightly Health and Safety audits.
- Maintain excellent communication and organisational skills.