Job Description
No-Show Clerk
Transdev in Oakland, California is hiring a Customer Service Representativeto act as a liaison for our customers, providers, and client. We are seeking friendly, customer service-oriented people who are dedicated to safety.
Transdev is proud to offer:
+ Competitive compensation package of minimum $21.00/hour – Maximum $24.24/hour
Benefits include:
+ Vacation: minimum of two (2) weeks
+ Paid time off: maximum of 4 days
+ Sick days:maximum 8 days
+ Holidays: 11 holidays
+ Other standard benefits: 401(k) retirement plan, medical, dental and vision, life insurance, short-term disability, voluntary long-term disability.
Benefits may vary depending on location policy. The above represents the standard Corporate Policy.
Key Responsibilities:
+ Review and validation of no-shows and late cancellations
+ Prepare and send letters to riders that exceed no-show and late cancellation thresholds
+ Maintain accurate records in preparation for q...