Mercier Consultancy MD is seeking a dedicated Norwegian Customer Support Representative to join our team in Benalmadena. This role is ideal for customer service enthusiasts who possess strong Norwegian language skills and a passion for providing outstanding support. You will be responsible for assisting Norwegian‑speaking customers, ensuring their needs are met promptly and effectively.
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Key Responsibilities
Deliver exceptional customer support to Norwegian‑speaking customers via phone, email, and chat
Assist customers with inquiries regarding products, orders, and account management
Effectively resolve complaints and issues to enhance customer satisfaction
Maintain accurate records of customer interactions and feedback
Collaborate with internal teams to resolve complex customer issues as needed
Stay updated on product information, prom...