Job Title: Team Leader Location: Cebu, Philippines Job Type: Full-time, Onsite Work Address: 15F, 1 Nito Tower Building, Cebu City  Company Overview:  CSV Now, a well-established talent acquisition partner for Silicon Valley startups, is expanding into the BPO industry to deliver tailored customer support solutions for small and medium-sized businesses.

This is a unique opportunity to thrive in a dynamic, growth-focused BPO environment , drive innovation, and build a rewarding career with CSV Now as we continue to grow our operations in the Philippines.

Role Overview We are looking for a Team Lead to guide and support a team of customer service professionals in delivering high-quality service across multiple communication channels such as voice, chat, email, and ticketing systems.

You will ensure operational efficiency, strong team performance, and excellent customer experience while driving continuous improvement and coordination acros...