Customer Experience
Customer Experience includes roles that provide services to customers once they are onboarded in the Maersk environment.
Activities may include the following (but are not limited to):
Customer channel management
Case Management
Customer onboarding and relationship management
Contract and dispute management
and more.
Administrative Stream
Administrative stream includes those who primarily support others by performing skilled technical, administrative or operational tasks.
Jobs may range from highly supervised entry-level workers, technicians, and administrative staff to experienced individual contributors with robust technical or practical knowledge in specific areas, who have an ability to execute specialized work to support operations.
At the top of this career stream, individuals work independently and apply standards, yet can also make departures from established processes to resolve problems.
A colleague at this...