Essential Job Functions

• Receive, review, and process export documentation for accounts.
• Must have a better than average understanding of the Export Regulations or other government agency regulations that govern exports.
• Ensure documentation is accurately processed, distributed and released to carrier, customers and agents in a timely manner.
• Communicate with overseas agents to ensure proper pre-alerts and documentation.
• Continue to explore different options to reduce cost and increase revenues.
• Track and trace shipments and provide updates to clients and sales.
• Uphold a strong and professional relationship with ocean intermediaries, transportation agencies and sales.
• Demonstrate an emphasis on customer satisfaction per company policy.
• Maintain shipment files and ensure billing is completed within a timely fashion.
• Assist as backup for alternate accounts.
• Perform oth...