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🥝 Office Specialist

HCA Healthcare | Colonial Heights, United States | Posted June 24, 2026

Job Description

Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Office Specialist today with Appomattox Imaging.

**Job Summary and Qualifications**

+ **Answers all incoming phone calls (customer and/or informational) promptly and courteously, respond to all voice mail messages and redirect all incoming phone calls to the appropriate person (if applicable).**
+ **Navigates payer systems and websites to determine coverage and patient financial responsibility**
+ **Verify insurance and determine patient financial responsibility**
+ **Collects Co-pays appropriately**
+ **Updates patient demographics (i.e. patient address, phone numbers)**
+ **Obtains and/or insures Pre-Authorization/Medical Necessity for procedures**
+ **Run State license check and OIG sanctions check on undefined providers, relay documentation**
+ **Usi...

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