We are seeking an enthusiastic and customer-focused Officer- Customer Service to join our dynamic team in Dubai United Arab Emirates. As a key member of our customer service department you will play a crucial role in providing exceptional support to our clients handling inquiries and ensuring a positive customer experience.

• Actively sell and cross-sell banking products and services to new and existing customers
• Process and assess customer requests including account openings online banking applications and loan product applications
• Educate customers about automated channels such as ATM call center and online banking services
• Attract new customers through personal relations and existing customer referrals
• Meet individual sales targets and participate in daily retail sales team meetings
• Achieve monthly targets for onboarding customers to online and mobile banking applications
• Ensure high levels of customer satisfactio...