Job brief The Band 8 Senior Lead is accountable for the end-to-end L3 SME ownership, OKTA workflow, security, and 24x7 operational stability of the enterprise OKTA platform as consultant . Lead – L3 Technical Operations. The role provides strategic OKTA leadership, governance, and final escalation support for business-critical authentication services. Shift: UK hours – 24x7 Responsibilities Key Accountabilities L3 – Consultant and Workflows Own and govern the global OKTA platform , including workflows, standards, and roadmap Define and approve authentication policies, MFA controls, and security designs Ensure platform scalability, resilience, and alignment with enterprise security strategy Operations & Service Leadership (24x7) Accountable for 24x7 availability, SLA performance, and service continuity Act as final escalation points for critical authentication and access incidents Lead P1/P2 major incidents , root cause analysis, and remediation actions Define and maintain on-call, esca...