Join the team as a Customer Success Specialist focused on delivering exceptional service. Utilize your bilingual skills in English and French to handle complex customer requests effectively.

Based in Montreal, this on-site position requires 1-2 years of experience in customer service. You will manage inquiries related to pricing and ticketing, monitor GDS systems like Amadeus and Worldspan, and document policies. Your role is essential in supporting both the Customer Service and Delivery teams while enhancing customer satisfaction.

Key Responsibilities:
• Manage pricing, ticketing, and support inquiries
• Monitor GDS queues with Amadeus and Worldspan
• Document and categorize new policies accurately
• Contribute to projects for Customer Service enhancement
• Focus on improving customer satisfaction levels

Requirements:
• Bilingual in English and French; additional languages preferred
• 1-2 years of custome...