Our client is looking for On-Site Support Staff to join their team in Glasgow.
JOB PURPOSE
On-Site Support Staff are required to perform duties across the range of onsite services and therefore this role requires a flexible, ‘can do’ attitude working across the range of onsite duties as part of a team to:
Deliver services to the required Service Levels (SLAs) and high quality standards Ensure all processes are followed accurately and to flag any process or service failures to line manager Represent the business positively at all times demonstrating professionalism and pride in the service at all times ACCOUNTABILITIES AND RESPONSIBILITIES
Perform service duties as required to support the achievement of SLAs and quality standards Flag any issues or service failures or issues to line manager Maintain good working relationships with clients and liaise with them in a professional ...