Join CBC/Radio-Canada's dynamic team as an On-Site User Technology Support Specialist. This permanent role focuses on delivering high-quality support and solutions for end-user technology across the organization.
In this full-time position, you will provide first-level support, oversee the installation and configuration of software, and manage end-user device issues. Your excellent communication skills will ensure user satisfaction while you troubleshoot and resolve technology-related inquiries. You will also participate in larger projects, keeping CBC's technology landscape innovative and secure.
Key Responsibilities:
• Provide first-level support for end-user technology
• Execute installations and configurations per CBC standards
• Train users on technology and best practices
• Manage documentation effectively for transparency
• Collaborate on larger project rollouts
Requirements:
• Diploma in computer science from a Community College
• Minimum three yea...