Manage and process new driver onboarding cases from registration until activation

Review, verify and maintain onboarding documentation and records

Coordinate with Operations teams to ensure smooth onboarding processes

Follow up on pending applications and unresolved onboarding cases

Monitor onboarding pipeline, conversion rates and activation performance

Support recruitment campaigns, roadshows and driver acquisition initiatives

Identify onboarding bottlenecks and recommend process improvements

Prepare onboarding and acquisition performance reports for management

Manage communications across official driver channels and platforms

Prepare and distribute operational announcements, reminders and campaign updates

Coordinat...